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Reach Out for Support & Inquiries

Have questions about your Pokémon card purchases or need assistance with our marketplace? We’re here to help!

(255) 352-6258
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hello@divi.com
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1234 Divi St. #1000, San Francisco, CA 94220
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Fill out our contact form to get personalized support for your card purchases or marketplace inquiries. Our team is ready to assist you!

Common Questions About Our Marketplace

Explore answers to the most common inquiries about buying and selling on TrustedCardShop.

How can I verify the authenticity of a card?

Every card listed on TrustedCardShop undergoes a rigorous verification process by our team of experts to ensure authenticity before being approved for sale.

What should I do if I receive a damaged card?

If you receive a card that is damaged, please contact our support team immediately with photos of the damage, and we’ll assist you with a resolution.

How do I list my cards for sale?

To list your cards, create an account, navigate to the ‘Sell’ section, and follow the step-by-step process to upload your card details and images.

What payment methods are accepted?

We accept major credit cards, PayPal, and other secure payment methods to ensure a smooth transaction experience.

How long does shipping take?

Shipping times vary based on your location and the seller’s location. Typically, domestic orders arrive within 5-7 business days.

Can I return a card if I'm not satisfied?

Yes, we offer a return policy for unsatisfactory purchases. Please review our return policy page for detailed instructions.

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